Managing the complexities of change starts at the beginning of the equation - How others view the world. In order to slightly shift how others view the world in a way that will benefit your organization, you need to understand and educate. Education requires knowledge, understanding, practical experience and application, and positive results. Education usually comes in the form of why change, where to change, and how to change, with the ability to practice. We can formulate and plan all day long but if there is not practice being implemented, the learning will take longer or cease to move at all. The pull of the "old way" is to just too great. Practice is something we don't do very well in business and that needs to change, especially in regards to making major shifts within an organization.